Sales and Customer Service
Our Goal from the Sales Team
OVAL International has a team of sales representatives dedicated to regularly visit customer mill sites. These visits enable OVAL to gain first-hand knowledge, from our customers, of any issues that may arise during day to day operations related to the product and services provided by OVAL International. These visits also allow us to offer suggestions and / or respond immediately to assist in the resolution of any issues. We believe that open and regular communication is key to maintaining a strong relationship. It is our goal for all OVAL customers to experience trouble free tying and unitizing of their pulp bales.
Location and Hours
OVAL International also has experienced support staff in offices strategically located across North America to serve our customers. These offices are open 8-5 Monday to Friday (excluding holidays) and cover from Pacific to Atlantic Time zones.
In case of emergency, we have personnel available after hours.