Field Service Technicians Onsite Technical Support & Consultation

Our Field Service Technicians are available to provide you field service, technical support, or emergency shipping services. Oval International has experienced, professional, and qualified Field Service technicians with mechanical, electrical, and hydraulic skills. Our technicians are available for immediate dispatch any where in the world 24/7 52 weeks to meet our customer’s needs to provide repair and maintenance support on all Ovalmatic® equipment.

Service is dispatched from locations throughout Canada, the United States and other international locations.

Engineering & Design

In addition to a supply of quality equipment, Oval has a team of experienced engineers for the analysis and design of custom material handling equipment for the pulp and roll handling market.

Our extensive engineering resources, with an emphasis on research and development, have resulted in a never ending mission for continuous improvement for which our customer benefits with enhanced machine performance and higher production levels.

Maintenance Outsourcing

We assume full responsibility for a pulp or paper mill's maintenance operations, including employing all required maintenance personnel. Although outsourcing agreements are tailored to each customer's needs, a typical agreement covers:

  • Daily maintenance and shutdowns
  • Development of maintenance operations
  • Management of maintenance materials
  • Management of maintenance contractor network

We emphasize the importance of motivated and competent personnel in ensuring systematic and effective maintenance operations. Our intensive cooperation with experts also ensures that we have access to the know-how and services of the world's leading supplier of process machinery to the fiber and paper industry.

Setup Maintenance Operations

Our service contract focus areas are 1) Process performance; 2) Condition monitoring; 3) Automation engineering; 4) Automation maintenance

We recognize that support requirements vary by location and can change with time. Our service concept blends the remote, on-line and on-site resources to deliver the required level of performance.